Efficiency Gains and Risk Management with Simple Systems

OPPORTUNITY

A small cap manager with 4 billion AUM, a twenty-year operating history, and 18 employees, sought to capture repeatable tasks, regulatory requirements and client deadlines, and to create clearer reporting to senior leaders.

PROCESS

We advised the firm's chief operating officer and operations team on the selection and implementation of a productivity tool that supported accountability, clarity, and efficiency. We recommended a simple application to document repeatable processes, track regulatory deadlines and client reporting, and calendar compliance and operations initiatives. We obtained client buy-in, developed templates that applied to the operations, finance, compliance and marketing functions, and conducted multi-level project management training. We designed the application implementation to create simplified and transparent reporting to senior management.

RESULTS

Successful selection, implementation, and enterprise-wide adoption resulted in a shared understanding of repeatable tasks and deadlines, effective resource allocation, and significantly greater transparency into the status of projects, regulatory activities and operational initiatives. The application, as implemented, became a self-sustainable core productivity tool.